Hotel International & SPA is classified as a 3 star Hotel and is
mainly a structure for short-term stays. The main services are the
overnight stay, breakfast and a Spa of 250 m 2.
Is the reception open 24/24?
Is it possible to check-in at 2.a.m.?
Yes, the reception is open 24/24
Can we smoke in the room?
The hotel is
completely non-smoking. Offenders will be charged at CHF 100.- to
check-out or directly to the credit card after departure.
Is air condition available in the rooms?
conditioning is available in summer from May to September and can be
adjusted independently with a special remote. In winter, the structure
is only heated.
What kind of material is used in the rooms?
We used antiallergic materials in the rooms
What kind of material is used for the blanket and the pillow?
The blanket is synthetic and washable, with pure cotton lining and hollow polyester fibers in the inside
The pillow is synthetic and quilted, padded with polyester balls (gr. 550)
Is there a minibar in the room?
Not every room
has a minibar, if your room hasn’t one you can request snacks, and
drinks with and without alcohol at the reception
The hotel is secure in terms of fire protection?
The structure was built with the most modern fire-fighting techniques
How much is the voltage of the socket?
The plug tension is 230 Volt
From when to when is breakfast served and where?
The cold breakfast buffet is open from 6.30 am to 10.00 am on floor A
Is there gluten- and lactose- free food available?
Clients with food allergies can make their special requests until 2 days before the arrival date
How big is the spa area and how much is the entrance?
The Spa covers an area of 250m2 and is included in the room price
Is possible to go naked at the SPA?
A bathing suite is obligatory
Is there a laundry service?
The washing and dry-cleaning service is available from Monday to Friday except official holidays
If we arrive with the car, where can i park it?
behind the hotel at CHF 15.- per night or public parking are available
without reservations at the cost of CHF 12.- per night
Where are the parking in the neighbouring?
can stop for a short time and the reception staff will tell you where
you can park your car. Available parkings: behind the hotel, in Via
Ludovico il Moro which is 5 min walking distance (plasticized card) or
in Piazza del Sole (covered with video surveillance) which is 8 min
walking distance. If someone doesn’t return the plasticized card, we
will be forced to charge a fine of CHF 500.-
Does the hotel take responsibility for burglaries or accidents in the car park?
The hotel doesn’t take any responsibilities for eventual burglaries or accidents in the car park
Where can we leave the bicycle?
There is a bicycle deposit. Please ask the key at reception
Is it possible to storage the luggage on the departure day?
Yes, there is a luggage storage close to reception
Are pets allowed in the hotel?
It is not allowed to keep pets in the hotel
Accepted type of payment?
Cash and credit cards
Accepted credit cards?
American Express, Eurocard/Master Card, Visa, UnionPay, V-Pay, EC-Direct (Maestro, PostFinance Card,..)